When three Texas gamers couldn't get online to play "Call of Duty 4" or "Halo 3" on their Xbox 360s last December, they decided to sue.
In a class-action lawsuit filed January 4, gamers Keith Kay, Orlando Perez and Shannon Smith claim that they and millions of other Xbox Live users suffered damages in excess of $5 million.
What kind of person sues over their online gaming service not working? And why haven't Microsoft's announcements that they're fixing the problem not been enough? In his first interview with the press, the plaintiffs' lawyer, Jason Gibson, explained the gamers' side of things to MTV News.